Back from Brenspeed

Incredible Mr. E

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I am finally able to get around to posting about my experience at Brenspeed and would like to start by saying that I can't say enough about the exceptional customer service I received during the whole process from start to finish.

We arrived after a two day, 19 hour drive from Texas over the Memorial Day weekend and had the use of the house from Monday night until Wednesday morning. The house was very nice, it was clean, food and soda (or pop as they say up north) was provided for in the fridge and the place had flat-screen TV and internet access.

Tuesday morning dropped the car off at the shop, which is located in a temporary location until the new facility is completed in July. I had the Stage II Saleen Kit installed with a couple of other items and was impressed that the entire install took only about 7.5 hours. Wasn't able to really test out he car that night as it was raining but managed to drive it for about two hours - night and day difference in performance.

Left Wednesday morning and headed back to Houston via a couple of stops along the Gulf coast for a little vacation (my payment to my wife).

Again, can't say enough about these guys, they really know there stuff and would like to thank Seth, for answering all my questions, Mike for the install, Chandler, for taking care of us while we were there, and Brent, good guy and very knowledgeable.
 

bigray327

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Dang, they have a HOUSE you can stay in?? I can't even get most places to call me back on the phone.
 

white05gt

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It's a modular home and when I had them install my paxton my stay was free. It was a very nice place and good people to deal with.
 

KIMMER

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I believe it was Mike that I talked to for a while at the pink's qualifier here in michigan. Very cool guy and had alot of knowledge.
 

white05gt

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Last time I talked with Dave, they didn't have the dyno setup since they in a temporary place but that may have changed.
 

CandyRedGT

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Brenspeed's new facility will be completed in July.I had a Saleen 475 installed May 4th there. I'm taking my 08 back at that time to dyno and upgrade to a Stage 3 setup.We are also doing BMR rear arms,relocating brackets,upper arm..etc. Dynotech one piece drive shaft also. Brenspeed is SUPER to deal with!! Fantastic customer relations,great guest house! What else can a giy ask for???
 

Miracle

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Brenspeed has ALWAYS impressed me with their great CS. It's why I refuse to go anywhere else if they have what I am looking for.
 

Steps

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I could not agree more.

I send e-mails to them with questions on a regular basis and always get a response back the SAME DAY.

I was having a hesitation issue when the car was cold at 1/4 throttle and they had me change the setting on the boost-a-pump and the issue was fixed. Same day response, fix, and resolutions are awesome!
 

2005mach1

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All I have heard is great things
2 buddys had cams installed and just can't say enough about the service
1 had a problem when he got home and breenspeed drive up and fixed it
 

white05gt

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I could not agree more.

I send e-mails to them with questions on a regular basis and always get a response back the SAME DAY.

I was having a hesitation issue when the car was cold at 1/4 throttle and they had me change the setting on the boost-a-pump and the issue was fixed. Same day response, fix, and resolutions are awesome!

You know it's funny, they always call me right back or email the same day but I can't get any other company to respond to emails or return phone calls when trying to discuss building an engine.
 

bigray327

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You know it's funny, they always call me right back or email the same day but I can't get any other company to respond to emails or return phone calls when trying to discuss building an engine.
You're not alone. I shouldn't have to call and email 50 times for the privilege of paying huge gobs of money. Brenspeed seems to get that, and that's probably why guys drive halfway across the country to use their services.
 

white05gt

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I drove 8 hours for my s/c install and would do it again, they are good people.
 

Lazy Racer

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Over here in the UK, they are know for being exceptional in support and supply to. :clap:

They go the extra mile like for example to keep shipping down whereas others seem to see shipping as another revenue/profit tap. It is a credit to them, believe me these cars are not cheap to own/race in Britain
 

tigerhonaker

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As you all have Posted BRENSPEED is a Great place to go and do Business with.

I will be back there as soon as they move into their New Facility.

Here are some Updated Pics of that Facility.

DSC02381.jpg




DSC02382.jpg







DSC02385.jpg




Mark and myself just got back from BRENSPEED and here is how it went
for the Two of Us.

Here are some Pics of the Guest House we stayed in while there.

Mark & Terry did a road trip to BRENSPEED in North Webster, IN.


Here is how the visit Started & Ended.


I received multiple calls from BRENSPEED to insure all was well with
Us as it Poured Rain from 5:00AM in Birmingham, AL. all the way to
within 1.3 Miles to BRENSPEED. So we were not there at the time we
had Projected. Wrecks, Very Heavy Traffic, you name it, it happened
on the trip there.


We were greeted by Brent (Owner) at the Business as they were
Closed (MWF 8am - 5pm).


Brent & Mark went over again what was going to be installed and also brought
out all the products to show Mark.


Brent, had the Tech stay over and do the overtime thing to install the
BRENSPEED 93-Performance Tune, NSR Comp Cams Stage-2,
Steeda underdrive pulleys, and the Steeda Delete Plates.


We then were loaded up in a Saleen Supercharged SUV that runs 13.30's.
No Joke it is a Bad-Boy !!!!!
On to the Guest House for customers that are traveling from out of State and
will have to spend the night.
We were shown through the House given a key and then were going
to be picked up by Seth.
He called as I said on our way there to say He wanted to take us to
Supper. CooL !!!
So, Mark did his Master Bedroom with Full Bath thing while I met
with Brent in the Office with the Computer & High Speed Connection.
We discussed as much as we could in Detail on what was going to
be done with my Bullitt come July when the New BRENSPEED Facility
will be Completed. We did not Finalize everything but I think it will
all come together nicely as Brent has some ideas of his own to
Employ. Now all I need is the Dollars .........


Meanwhile, Seth shows up to pick us up for the take us to supper. Nice !!!!
We did a Mexican thing with some Cold Pitchers of Beer with
Ice-Cold-Mugs !!!!
I did say Pitchers, didn't I
badgrin.gif
badgrin.gif
badgrin.gif

Seth was a Tremendous Host and Fun to be around.
I ask him about his Blue GT Mustang with the Paxton.
He said he drove it to Bowling Green, KY. and ran 11:30's
with it and drove it back to Pierceton. IN.
That is a Fast Mustang and he drives it all the time.


We left there and Mark ask Seth if he would drop back by the shop
so he could pick up a pack of cigarettes in his Bullitt console.
When we got there Mike (The Tech) had "Finished" the Bullitt
... WOW !!!
So, you know what was coming Are you getting ready to
start it up ???
Meanwhile in another part of the Bldg. Brent was completing the
BRENSPEED 93-Octane Performance Tune.
Here comes Brent with Tuner and Mike plugs it in and does the
down-load.
We stand there like (kids-at-Christmas) waiting for it to fire up
for the 1st time. It fires up and I ask Mike to Gas it a little. I see
Mark's Pants BLOWING on his jeans standing behind it.
It was Cool and off went the Tech to do the test drive.
We hang a bit and he comes back and Brent ask if all is A-OK ???
It was, we say, see you guys in the morning.


Seth, takes us to the Guest House and is going to pick us back up
at 8:00AM for (Breakfast).
Heck, can't drive and Hungry, Right


We do the breakfast thing and I say to the waitress that will be
3-Separate Check. Not wanting to take Advantage of Seth as He
Picked up the Tab for Supper the night before including the
Pitchers of Cold-Beer
Seth, says, I'll take the bill, Please !!!


Then off we go to the BRENSPEED and there Brent & Mark do their
final paperwork.


Then Brent & Mark (Mark Driving) go for a Test Drive in the Bullitt.


They get back and we say our Good-Byes and away we go.


I found this interesting that Brent Personally drove Mark's Bullitt
that morning while we were Munching on the Free-Breakfast with
Seth.


All the people that Mark & I met while there at BRENSPEED were
just Super-Nice. They could have not been any more Friendly or
Helpful if you had known them for Years. They take care of Business
but make sure that their customers are well cared for.
I am 64 (In a Few Weeks) and have Never-Ever-Experienced what I
had the Pleasure of visiting with BRENSPEED and it's Employees.


For any IMBOC Member & or Guest to this Site I can and will give
you my word that when I say this it is for REAL.........


The "BRENSPEED EXPERIENCE"

is for real !!!!!!!!!!




I'm going to Post Pics now of what I think anyone traveling to BRENSPEED from Out-of-State would want to See.


The Customer Area at the Temporary Location


Remember these are taken with a 2.0 Mega Pixel Cell Phone Camera



Brenspeedtemporarycustomeroffice.jpg



Front Pics. of Guest House in Sprinkling Rain


Notice it has a Two-Car-Garage


You arrive Late your Bullitt will be in the Garage ... SAFE !!!


guesthousepic2street.jpg




guesthousestreetcloseuppic1.jpg




Inside Pics of 2-Car Garage
Plenty of room for taking a (Smoke) in Garage.
Plenty of Seats to just sit and Relax.



guestgaragepic2.jpg




guestgaragepic1.jpg




Few Pics. of the Living Room.
It has a Flat Screen T/V etc.



guestlivingroom1.jpg



guestlivingroom2.jpg



Dining Area & Kitchen.
Might mention that there are Frozen Dinners in Freezer.
Soft Drinks in Frig.
Coffee Maker W/Coffee-Creamer-Sugar



brenspeedguesthousediningandkitchen.jpg



Here is the Guest Sign in Desk
I think I should mention that I took the time to read (ALL) the
comments in the Sign in Ledger. There are Customers coming
from all over the States. And I can also add that their comments
to BRENSPEED are nothing Short of Heart-Warming. Customers
cannot believe how The-BRENSPEED-Experience is, they are just
simply (Over-Whelmed) by it.


guestsigninarea1.jpg



guestbooksignin2.jpg



Pics. of the Office with (Provided-Computer) & High-Speed INTERNET.
It works as I used it the night I was there to reply to Post here on
this Thread. Nice to NOT have to carry a Lap Top with you as here is
a full blown computer.
Yes, with Sound ........



guestofficepic2.jpg



guestofficewithcomputer.jpg



Here is a nice touch for those that like that Grilling out.
Nice Deck out the Sliding Door with Grill !!!



guesthousereardeckwgrille.jpg




What I have done here is give Members as well as Guest what to
expect if you do Business with BRENSPEED. These Pics. share with
all of you what really to expect. You drive to BRENSPEED from out
of State & have to Arrive-Late at night you know where your Bullitt
or Mustang is going to be when You wake up the next morning.
In the Two-Car Garage ......... SAFE !!!!!!!!!
The House is NEW with a Master Bedroom & Full Bath, plus another Full Bath,
another
bedroom, a dining area, full kitchen, Office W/Computer,
Deck W/Grill, Living room W/Flat Screen T/V.


Plus in the Very Near Future you will be coming to their New Facility.......




BRENSPEEDNEWHOME.jpg
 
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tigerhonaker

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Wow. Just......wow. Most impressive.

US-1

It is Very Impressive and well worth the drive for those out of State.

I will be back maybe in July as soon as they are moved into the New Facility.

They are for REAL and Treat the Customer RIGHT !!!!!!!!

Terry
 

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