Tre06GTP1SC
South Texas Death Ride
The guides are within spec.
Dan Millen is going to personally call L&R tomorrow to find out what they believe is "in spec". Your shop may disagree with what we believe is "in spec", but they left our shop correct. I spoke to Dan tonight and he said you wouldn't have any issues, but now if the car smokes or you have guide issues, it's on you because they were disassembled and modified from what we consider correct.
-Rick
I never said they werent in spec. I said He (Derek) felt they werent clearenced enough considering the boost ( which you should have known, because I told Dave my setup and purpose)that is going to be thrown at them. Other than that and the shavings from casting found in the heads no other issues were found. He said the valve job, ports, lash, etc all looked good.
Tre sorry for your trouble, I guess Livernois did stand behind our product. Just to keep everyone honest, I will be calling L an R engines an would like to know what type of CNC machine they are using to check the ports? Usually to check the ports for accuracy and symmetry, a full digitize should of been done on the heads. Not sure they have this type of equipment but nevertheless I want to at least do my part an keep everyone honest including Livernois and make sure we did what we said we did, an L an R is doing what you said they did to insure the ports are "CNC matched". On the valve guide clearance its a matter of opinion on what they should be, IMO most shops have there own spec on what they think is correct, and what we think is correct. Its not fair to Livernois or the readers of this post to say the "clearance was to tight" when in fact these heads were looked over with a fine tooth comb at Livernois to insure they are correct to Livernois tolerance. We sent them to you correct an now they have been changed by L an R, thus if you do have problems with any part of the heads your now opening yourself up for a finger pointing match if you do infact have problems. If it was me I would want to hold Livernois responsible especially if this is something Livernois should be liable for. By having another shop disassemble these heads its now there responsibility to warranty these.
Tre is seems like you have been fairly patient if you get a second give me a shout tomorrow 313-561-5500 ext 113. If I dont answer give Rick a call at ext 106 he can reach me as well. I would like to go over everything with you an your experience.
Thanks
Dan
Dan,
beleive it or not, I didnt start this post to bash, I posted it because I was fed up with the excuses given by Dave Amerduri. I was tired of being blamed for a failure that had happened before and that you (livernois) made right the first time. Mike Schropp saw this post and stepped up and made an effort to get this right. AND I appreciate what he did. (in fact he sent me a PM today as a follow up, which I find admirable)
As far as having L&R dissamble the heads. Can you blame me? Twice bitten, and the car has never been down the track. This has cost me a short block and a lot of labor having a third party (L&R) diagnose the cause. Im an honest guy, If I had been racing the car, you would have not heard any complaints from me. Also since L&R disassembled and made adjustments to the heads, if I have any issues from the changes he made to the tolerances of the guides you will not get any complaints from me.
I orginally purchased these heads while deployed, and I bought them based on your reputation, and the number of high HP cars running your stuff. Ive spent ALOT (not just the heads) of money with Livernois. What galled me to no end was the way I was treated by Dave after this second failure. No shit Dan, when I told him I was going to post this thread here with pictures, after he told me that you werent going to do anything because it was my fault, Dave told me to "Go for it".
Dan, I appreciate you posting here. There are other vendors here with customer service problems and the owner is no where to be found. I encourage you to call Derek. I told Dave orginally that someone needed to call him (that knew what they were doing) to find the issue. Because the orginal bottom line was to find out the cause, and to ensure it didnt happen again.
In closing, my intentions weren't for this thread to devolve into what it did. The orginal intent was to post my experience and your lack of response and to let others decide whether or not to do business with you. I will call you in the morning.
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